CARM: Import/Export Information
For jewellers, importing and exporting is an important part of business. Learn how the CARM Portal makes assessing and paying for duties on commercial goods simple.
WHAT IS CARM?
The Canada Border Services Agency (CBSA) assesses and collects duties and taxes on commercial goods imported into Canada using the CBSA Assessment and Revenue Management (CARM) system. Importers and exporters must access the CARM Portal to assess and pay duties and taxes on commercial goods.
5 STEPS TO REGISTER
- Identify your Business Account Manager (BAM).
- Have your company’s Business Number (BN9) and importer/exporter program account identifier (ex: RM0001) ready for Step
- Create a user profile within the CARM Client Portal (CCP).
- Input business name and address on the CCP to register your business.
- Answer the security questions.Â
Introductory Resources
The CBSA has prepared extensive resources to help navigate the CARM Portal. The CJA has identified the below key resources to assist members.
Useful list of CARM Acronyms
Get started with CARM
CARM for your business
Updates & Notices
CARM Release Prior Payment (RPP) -180-DAY TRANSITION PERIOD ENDS APRIL 19, 2025
The Canada Border Services Agency (CBSA) initiated a 180-day transition period on October 21, 2024, to facilitate importers’ adaptation to the CARM Client Portal and allow time to
CARM Release Prior Payment (RPP) – Submit Financial Security Before Transition Period Ends
The Canada Border Services Agency (CBSA) initiated a 180-day transition period on October 21, 2024, to facilitate importers’ adaptation to the CARM Client Portal and allow time to
IMPORTANT ANNOUNCEMENT: CBSA-CARM’S 180-DAY TRANSITION PERIOD ENDS APRIL 19, 2025
The Canada Border Services Agency (CBSA) initiated a 180-day transition period on October 21, 2024, to facilitate importers’ adaptation to the CARM Client Portal and allow time to
 Questions?
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Contact CARM Client Support Helpdesk:
Telephone: 1-800-461-9999 (Menu option #2)
or
Request Support via Web Form
