CARM: Import/Export Information
For jewellers, importing and exporting is an important part of business. Learn how the CARM Portal makes assessing and paying for duties on commercial goods simple.
WHAT IS CARM?
The Canada Border Services Agency (CBSA) assesses and collects duties and taxes on commercial goods imported into Canada using the CBSA Assessment and Revenue Management (CARM) system. Importers and exporters must access the CARM Portal to assess and pay duties and taxes on commercial goods.
5 STEPS TO REGISTER
- Identify your Business Account Manager (BAM).
- Have your company’s Business Number (BN9) and importer/exporter program account identifier (ex: RM0001) ready for Step
- Create a user profile within the CARM Client Portal (CCP).
- Input business name and address on the CCP to register your business.
- Answer the security questions.
Introductory Resources
The CBSA has prepared extensive resources to help navigate the CARM Portal. The CJA has identified the below key resources to assist members.
Useful list of CARM Acronyms
Get started with CARM
CARM for your business
Updates & Notices

Customs Notice 25-08: Overdue Releases/Missing Final Accounting
1. When the CBSA allows release based upon interim accounting under section 32(2)(a), trade chain partners (TCP) are obligated to finalize this process by submitting their final

Customs Notice 25-02: CARM Transition Measure – Late Payment Penalties and Interest
1. In order to further support the transition to the CBSA Assessment and Revenue Management (CARM) system, effective January 20, 2025, and up to the March

CARM Webinar Materials
“Registering your SMB on the CARM Client Portal” Webinar RecordingPlay recordingRecording password : PpkyUJm2 As mentioned in the English webinar, there is a list of
Questions?
Contact CARM Client Support Helpdesk:
Telephone: 1-800-461-9999 (Menu option #2)
or
Request Support via Web Form