- Today, the Canada Border Services Agency (CBSA) sent out the first Statement of Account (SOA) following the external launch of CARM on October 21st.
- The October SOA reflects the transition to the new CARM system and as such, may not reflect all activity on the account. The SOA includes B3s submitted prior to the start of the October 4th Cutover Period, as well as any CADs submitted during the period of October 21, 2024 to October 24, 2024.
- It is recommended that importers confirm their October SOA balances and payment amounts with their Customs Broker(s), as required.
- The payment for the October SOA is due on October 31, 2024. Any payment a Broker makes on behalf of an Importer must be made to the Importer’s RM account.
- Importers can expect that November’s SOA will include any missing transactions from the October SOA, and will accurately reflect account balances.
- CBSA will not calculate interests and penalties due to late recording of assessment or payment transactions because of the system transition (cutover).
- The CARM Client Support Helpdesk remains available for financial account inquiries.
