1)I am a member. How do I access the free AML Compliance Toolkit?

For instructions on how to access Outlier’s Compliance Toolkit, click HERE.

If you experience issues, please contact the CJA Office.

2) How do I set up a new Compliance Program?

Outlier has made setting up a compliance program as easy as 1-2-3:

1.    Once logged into Outlier’s website, choose the documents that you need here and add them to your cart (for a new program, this will include all four items). Checkout.

2.    On Outlier’s website, go to “Your Account” to customize your documents online or download copies of your documents.

3.    Keep your program up to date.

To customize your AML Program and Risk Assessment, use our set-up wizard to customize your documents.  The set-up wizard walks you through a series of questions and generates custom versions for your business.

This takes time, but don’t worry. If you’re interrupted, any work that you’ve done using the document customization wizard is automatically saved.

Once you’ve customized the documents, make sure that you download and save the final versions.  Read through these documents to be certain that they fully describe your business model, risk and processes.  Keep these documents up to date – remember to review them at least once a year.

If you need to make changes to the documents that you’ve edited online, or if Outlier has released new versions, you will be able to go back to your account page and make changes.

You’ll also need to train your staff.  Outlier has created a training package that includes a customizable PowerPoint presentation, a training log, and sample quiz questions that you can use to test your knowledge.

Every two years, you will need to complete a Effectiveness Review/Compliance Audit.  Outlier has provided model documents for you free of charge.  You can also find a guide to deciding who should conduct your review here.

If you are new to compliance, check out Outlier’s blog article about the first steps for Compliance Officers.

If you would like help from a consultant (there is a fee, but CJA members receive a 10% discount) contact Outlier using our online form, or call Outlier toll-free at (844) 919-1623.

3) Do I have to train my staff?

All staff that deal with either customers or customer transactions must receive Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) training ANNUALLY.  Outlier has created a training program that includes:

·       A fully customizable PowerPoint presentation with speaker’s notes

·       A training log to track your progress

·       Sample quiz questions to test your knowledge

You can add the training package to your cart once you get access to the kit. Go to “Your Account” anytime to download the training package.

To customize the package, simply add your company name and edit the slides for your business model.  The Training log can be used to track your progress if you’re not using an automated system.  Finally, the sample quiz questions can be used to test your staff’s knowledge.  There are 21 sample questions.  We recommend using at least 10 questions each year.

If you’re interested in having a custom training program developed for you (there is a fee, but CJA members receive a 10% discount) contact Outlier using our online form, or call Outlier toll-free at (844) 919-1623.

4) What is an AML Effectiveness Review?

An AML Compliance Effectiveness Review (also called an audit or 2-year review) is a review of your compliance program (your documentation that describes what you do) and your operations (evidence of what you’ve actually done).  The review can be conducted internally (by someone at your company) or by a third party (someone outside of your company).  If you’re not sure what would work best for you, take a look at Outlier’s blog on AML Compliance Effectiveness Reviews.

If you’re ready to go, but need documents to get started, you can add Outlier’s review package to your cart once you get access to the kit.  Go to “Your Account” anytime to download the review package.  The review package includes:

·       A reviewer guide

·       Working papers

·       A review report template

If you want someone to conduct your AML Compliance Effectiveness Review for you (there is a fee, but CJA members receive a 10% discount)  contact Outlier using our online form, or call Outlier at (844) 919-1623.

5) I Have No Idea, But Apparently I’m The Compliance Officer. What do I do?

Ok, take a deep breath.  We know the feeling!  Outlier has written a blog especially for new Compliance Officers.

Outlier has everything that you need to create a new Compliance Program, if you need to.  You can see what the program pieces look like here, and add the pieces that you need to your basket.  Click on the basket icon anytime to checkout (there is no cost if you’re logged in as a CJA member, and no credit card information will be collected).  Go to “Your Account” anytime to download the materials that you’ve selected (you will need to be signed in to do this).

If you need a hand from a consultant, we can help (there is a fee, but CJA members receive a 10% discount)  contact Outlier using our online form, or call Outlier toll-free at (844) 919-1623.

6) I would like to talk with a human. What do I do?

If you’re feeling like your AML program needs work, and you’re not sure what to do next or you need extra hands to put together or look over your compliance program, contact Outlier using our online form, or call Outlier toll-free at (844) 919-1623.

Generally, Outlier’s consulting engagements are fixed-fee so that you know exactly what you’re getting – and what you’re paying – before the work starts.  There is no fee for a consultation to determine what you need.  Based on your conversation, Outlier will send you a proposal that details the services and costs.  As an added bonus, CJA members receive a 10% discount from Outlier’s regular fees.

If you are looking into additional consulting services, we recommend reading Outlier’s blog to help you Negotiate Your Consulting Contracts Like a Pro.

When you’re ready, contact Outlier using our online form, or call Outlier toll-free at (844) 919-1623.