Quality Assurance Jeweller – Michael Hill

Michael Hill

Posted 6 months ago

Are you looking to join a progressive and dynamic work environment? We have a rare and exciting opportunity here at Michael Hill for a Quality Assurance Jeweller to step into our workshop within the Quality Assurance Operations area.

Reporting to the Quality Assurance Operations Lead, the successful applicant will be responsible for performing repairs and modifications to finished jewellery pieces while ensuring all quality standards have been met. The individual must be able to work to deadlines whilst meeting individual KPI’s to
support the company’s retail and ecommerce customers. The role is multifaceted to assist in other areas of the quality department including inventory management and returns to vendors while maintaining strict inventory integrity both within the workshop and within the Quality Assurance Operations area.

More about the opportunity:

  • Resizing – use appropriate assembly and soldering techniques according to company standards
  • Efficiently manage work allocation to meet and exceed targets/KPI’s
  • Proactively notify Quality Assurance Operations Lead if workloads are expected to exceed workshop capacity and coordinate with external contractors to achieve throughput objectives
  • Uphold the integrity of the brand by finishing each piece to company standards using best practice techniques to minimize write-offs
  • Perform quality inspections on incoming vendor product and retail returns to identify vulnerabilities or product faults
  • Ensure proper materials and quantities of each are maintained in the workshop through providing usage reports and regular inventory counts
  • Liaise with Quality Assurance Operations Lead to order tools, consumables and materials as required to maintain productivity and meet agreed assigned KPI’s
  • Collect and secure all materials at end of shift with all counts validated by appointed QACA liaison

More about you:

  • 2 years minimum experience as a Bench Jeweller or equivalent role
  • An interest and willingness to immerse yourself in the aforementioned quality, inventory and administrative elements of the role
  • Demonstrated ability to resize, repair and refurbish precious metal jewellery through all stages including polishing, plating and stone setting 
  • An excellent problem solver 
  • Excellent time management skills with a meticulous eye for detail
  • Ability to communicate clearly and appropriately with colleagues and stakeholders
  • Disciplined with self organization and work-station cleanliness

More About Us:

At Michael Hill we offer:

  • A supportive, diverse and inclusive team environment
  • Genuine career development and progression opportunities
  • Work life balance – early starts giving you early afternoon finishes
  • Valued input – a dedicated workshop awaiting your set-up design for maximum impact
  • The ability to be surrounded by knowledgeable industry professionals

Apply Now!
Email your CV to Rebecca Taylor – Talent Acquisition Partner, Michael Hill Recruitment

Job Features

Job CategoryOpportunities for Quality Control

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