Job Title: Demand Planner
Department: Planning
Reports To: Director, Planning and Merchandising
Prepared Date: January 24, 2025

SUMMARY

The Demand Planner is a key member of the team supporting all brands within the planning department. The role is responsible for the planning of all product lines including, but not limited to, inventory level monitoring, forecasting, and procurement. This role interacts closely with other departments to ensure all customer needs are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following. Other duties may be assigned.
• Oversee and manage inventory levels for all divisions and brands within the company across all channels. Monitor inventory levels, turns, and backorders at the item level.
• Analyze model stock quantities to ensure inventory levels are appropriate based on historical sales and market trends. Track purchases, sales, and projected ending inventory levels.
• Adhere to departmental financial plans and the OTB at the division, department, category, and SKU level with monthly presentation to management.
• Assist with the selection of new styles, purchasing and forecasting of product for the Canadian market.
• Coordinate with purchasing, production, and sales teams to forecast demand and ensure adequate inventory levels are met to accommodate customer needs.
• Incorporate business intelligence and data analytics to create an inventory distribution process in line with business priorities and budgets.
• Efficiently maintain all relevant files and databases and accurately.
• Responsible for forecast accuracy.
• Analyze open orders and follow up on any overdue orders.
• Respond to inquiries regarding product availability effectively and efficiently.
• Coordinate production orders with relative companies, key orders and submit to the Factory.
• Provide reports and updates of the order management system on a weekly basis.
• Responsible for the ongoing data validation of ERP system.
• Provide weekly directions for inbound shipments and international redirects.
• Assist with other planning and merchandising functions as needed.
• Provide necessary information to other departments as required.

QUALIFICATIONS

• 3+ years of consumer goods experience as a planner or purchasing/forecasting role.
• Must be a quick learner, proactive, and enjoy a busy environment.
• Must possess a high degree of accuracy and attention to detail.
• Excellent time management skills and the ability to multitask, work under pressure, and meet deadlines.
• The ability to analyze and manipulate data to retrieve relevant information and present to management in an organized and easy to interpret manner.
• Strong computer skills are necessary. The ideal candidate for this position would possess advanced Microsoft Excel, Access, PowerPoint, and Word knowledge. Experience with web-based Portals and ability to quickly learn new environments an asset.
• Experience in Microsoft Dynamics NAV or SAP S4/Hana public cloud would be an asset.
• This employee may interact with vendors and accounts in person. A polished professional appearance and attitude is required to succeed in this role.
• Excellent language skills, both written and spoken, for communication with accounts and overseas factories. The ability to write and articulate clearly is a must.
• Flexibility in terms of hours of work, recognizing that there will be a need for overtime.

ADDITIONAL INFORMATION

Probation Period: 3 months

Vacation: 2 weeks

Benefits: After passing probation, company paid except LTD

Pension: Mandatory to join after 1 year tenure, further discussion during interview process

Hours: 8:30am – 5:00pm

Location: Onsite at Markham office 5 days a week, no hybrid, no remote

Parking: Free

References: To be completed as part of the offer of employment

Other: Require the successful completion of a criminal background check. Citizen can complete this. All candidates must have permanent resident status to work in Canada.

APPLICATION INSTRUCTIONS:

Resumes should be sent to hr_ca@citizenwatchgroup.com. Interested candidates should confirm their salary expectation when submitting their resume.