{"id":15563,"date":"2024-09-16T17:24:01","date_gmt":"2024-09-16T17:24:01","guid":{"rendered":"https:\/\/canadianjewellers.com\/mediation-des-plaintes\/"},"modified":"2026-06-15T19:26:04","modified_gmt":"2026-06-15T19:26:04","slug":"mediation-des-plaintes","status":"publish","type":"page","link":"https:\/\/canadianjewellers.com\/fr\/mediation-des-plaintes\/","title":{"rendered":"M\u00e9diation en mati\u00e8re de r\u00e9clamations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15563\" class=\"elementor elementor-15563 elementor-2669\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60ebd3e e-flex e-con-boxed e-con e-parent\" data-id=\"60ebd3e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b9d910d e-con-full e-flex e-con e-child\" data-id=\"b9d910d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9229a0 elementor-widget elementor-widget-heading\" data-id=\"d9229a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">M\u00e9diation en mati\u00e8re de r\u00e9clamations\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cb82be elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5cb82be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tL&rsquo;achat de bijoux repr\u00e9sente un investissement important. Faites-le en toute confiance gr\u00e2ce \u00e0 nos services de m\u00e9diation, disponibles dans tout le pays et en ligne.   \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0caf262 white-bg dark-pb e-flex e-con-boxed e-con e-parent\" data-id=\"0caf262\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa15ba9 elementor-widget__width-initial elementor-widget-tablet__width-inherit mb0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"aa15ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous mettons tout en \u0153uvre pour vous aider \u00e0 faire des choix \u00e9clair\u00e9s lors de l&rsquo;achat de vos bijoux, qu&rsquo;il s&rsquo;agisse de choisir un bijoutier de renom, de d\u00e9terminer les fourchettes de prix appropri\u00e9es ou encore de comprendre les quatre \u00ab C \u00bb des diamants. Notre mission est de faire de ces achats importants une exp\u00e9rience plus simple et plus agr\u00e9able. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c6cf1b black-bg e-flex e-con-boxed e-con e-parent\" data-id=\"7c6cf1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2bb8a5f e-con-full e-flex e-con e-child\" data-id=\"2bb8a5f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db3be21 elementor-widget elementor-widget-heading\" data-id=\"db3be21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9diation en mati\u00e8re de r\u00e9clamations\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-662105b elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"662105b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous menons des m\u00e9diations partout au Canada, \u00e0 Toronto, en pr\u00e9sentiel et en ligne. L&rsquo;Association canadienne de la joaillerie est disponible pour assurer la m\u00e9diation de dossiers partout au Canada. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c27bfb2 e-con-full white-bg e-flex e-con e-child\" data-id=\"c27bfb2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37f7185 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"37f7185\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Pour la prise de rendez-vous<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d419e73 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"d419e73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Appelez ou envoyez un SMS<br \/> <a href=\"tel:+16046967557\">604-696-7557<\/a><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-537c742 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"537c742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">E-mail :<br \/><a href=\"mailto:info@canadianjewellersassociation.com\" target=\"blank\">info@canadianjewellersassociation.com<\/a><\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-919f98d white-bg e-flex e-con-boxed e-con e-parent\" data-id=\"919f98d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e043cec elementor-widget elementor-widget-heading\" data-id=\"e043cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Planification de la m\u00e9diation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66ece23 e-con-full scheduling-form-section e-flex e-con e-child\" data-id=\"66ece23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed9ac27 elementor-button-align-center complaint_form elementor-widget elementor-widget-form\" data-id=\"ed9ac27\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Suivant&quot;,&quot;step_previous_label&quot;:&quot;Pr\\u00e9c\\u00e9dent&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nouveau formulaire\" aria-label=\"Nouveau formulaire\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"15563\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"ed9ac27\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNom\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Nom complet\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCourriel\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Courriel\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_df56f09 elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_df56f09\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_df56f09]\" id=\"form-field-field_df56f09\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Num\u00e9ro de t\u00e9l\u00e9phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Seuls les caract\u00e8res de num\u00e9ros de t\u00e9l\u00e9phone (#, -, *, etc.) sont accept\u00e9s.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescription\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"9\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm elementor-animation-shrink\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Envoyer<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>M\u00e9diation en mati\u00e8re de r\u00e9clamations L&rsquo;achat de bijoux repr\u00e9sente un investissement important. Faites-le en toute confiance gr\u00e2ce \u00e0 nos services de m\u00e9diation, disponibles dans tout le pays et en ligne. Nous mettons tout en \u0153uvre pour vous aider \u00e0 faire des choix \u00e9clair\u00e9s lors de l&rsquo;achat de vos bijoux, qu&rsquo;il s&rsquo;agisse de choisir un bijoutier [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15563","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15563","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/comments?post=15563"}],"version-history":[{"count":23,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15563\/revisions"}],"predecessor-version":[{"id":25717,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15563\/revisions\/25717"}],"wp:attachment":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/media?parent=15563"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}