{"id":15256,"date":"2024-09-17T13:45:06","date_gmt":"2024-09-17T13:45:06","guid":{"rendered":"https:\/\/canadianjewellers.com\/faq-fedex\/"},"modified":"2026-02-25T21:06:05","modified_gmt":"2026-02-25T21:06:05","slug":"faq-fedex","status":"publish","type":"page","link":"https:\/\/canadianjewellers.com\/fr\/faq-fedex\/","title":{"rendered":"FAQ FedEx"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15256\" class=\"elementor elementor-15256 elementor-2950\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15a1b97 e-flex e-con-boxed e-con e-parent\" data-id=\"15a1b97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8020503 e-flex e-con-boxed e-con e-child\" data-id=\"8020503\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9a09061 e-con-full e-flex e-con e-child\" data-id=\"9a09061\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4f2df0a elementor-widget elementor-widget-heading\" data-id=\"4f2df0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FedEx<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee91781 e-con-full e-flex e-con e-parent\" data-id=\"ee91781\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0ea5bd4 e-flex e-con-boxed e-con e-child\" data-id=\"0ea5bd4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b44638 elementor-widget elementor-widget-image\" data-id=\"5b44638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"710\" src=\"https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-scaled.png\" class=\"attachment-full size-full wp-image-21230\" alt=\"\" srcset=\"https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-scaled.png 2560w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-300x83.png 300w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-1024x284.png 1024w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-768x213.png 768w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-1536x426.png 1536w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/FedEx-2048x568.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-89da5b9 white-bg   imageWithText  e-flex e-con-boxed e-con e-parent\" data-id=\"89da5b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-77ae6fe e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"77ae6fe\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8fec6 elementor-widget elementor-widget-heading\" data-id=\"1d8fec6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00c9conomisez sur chaque colis que vous envoyez avec FedEx<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49e6fac elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"49e6fac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Faites des \u00e9conomies sur tous vos envois avec FedEx. Les membres de la CJA b\u00e9n\u00e9ficient de r\u00e9ductions allant jusqu&rsquo;\u00e0 70 % sur les tarifs d&rsquo;exp\u00e9dition nationaux et jusqu&rsquo;\u00e0 80 % sur les tarifs d&rsquo;exp\u00e9dition internationaux.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7099327 elementor-widget elementor-widget-button\" data-id=\"7099327\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/canadianjewellers.com\/fr\/contactez-nous\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez le bureau de la CJA pour commencer \u00e0 \u00e9conomiser !<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9477a12 e-con-full e-flex e-con e-child\" data-id=\"9477a12\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dea39b7 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"dea39b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1651\" height=\"1100\" src=\"https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1.webp\" class=\"attachment-full size-full wp-image-21234\" alt=\"\" srcset=\"https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1.webp 1651w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1-300x200.webp 300w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1-1024x682.webp 1024w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1-768x512.webp 768w, https:\/\/canadianjewellers.com\/wp-content\/uploads\/2026\/01\/iStock-1178889320_1-1536x1023.webp 1536w\" sizes=\"(max-width: 1651px) 100vw, 1651px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dbca041 black-bg e-flex e-con-boxed e-con e-parent\" data-id=\"dbca041\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a5c022 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"3a5c022\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Des questions sur l'acc\u00e8s \u00e0 vos tarifs pr\u00e9f\u00e9rentiels FedEx CJA\u00a0? Consultez notre FAQ pour trouver rapidement les r\u00e9ponses \u00e0 vos questions\u00a0!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29bdec3 white-bg dark-pt e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"29bdec3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0c8281 appFaqs elementor-widget elementor-widget-accordion\" data-id=\"c0c8281\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelle est la r\u00e9duction r\u00e9serv\u00e9e aux membres de la CJA ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2021\"><p>Les membres de la CJA sont \u00e9ligibles pour b\u00e9n\u00e9ficier d&rsquo;une r\u00e9duction allant jusqu&rsquo;\u00e0 70 % sur les tarifs d&rsquo;exp\u00e9dition nationaux et jusqu&rsquo;\u00e0 80 % sur les tarifs d&rsquo;exp\u00e9dition internationaux.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2022\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2022\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je obtenir la r\u00e9duction ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2022\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2022\"><p>Contactez le bureau de la CJA et indiquez votre num\u00e9ro de compte FedEx actuel. Si vous n&rsquo;en poss\u00e9dez pas, contactez le bureau de la CJA pour obtenir des informations sur la cr\u00e9ation d&rsquo;un compte.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2023\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2023\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment savoir si la remise est appliqu\u00e9e \u00e0 mon compte ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2023\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2023\"><p>Une fois connect\u00e9 \u00e0 votre compte FedEx, les tarifs r\u00e9duits disponibles s&rsquo;afficheront lors de la s\u00e9lection de vos options d&rsquo;exp\u00e9dition. La mention \u00ab Remise CJA \u00bb ne s&rsquo;affichera pas, mais vous remarquerez les tarifs d&rsquo;exp\u00e9dition r\u00e9duits. Vous pouvez v\u00e9rifier que la r\u00e9duction est active sur votre compte en traitant le m\u00eame envoi sans vous connecter \u00e0 votre compte FedEx et en comparant les tarifs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2024\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2024\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">La remise s'applique-t-elle uniquement lorsque j'envoie un envoi ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2024\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2024\"><p>Les r\u00e9ductions disponibles sont li\u00e9es \u00e0 votre compte. Pour b\u00e9n\u00e9ficier de la r\u00e9duction CJA, le num\u00e9ro de compte associ\u00e9 doit \u00eatre indiqu\u00e9 lors du traitement de l&rsquo;exp\u00e9dition. Les r\u00e9ductions ne sont pas r\u00e9troactives.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2025\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2025\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai des difficult\u00e9s \u00e0 utiliser le site Web de FedEx, qui puis-je appeler ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2025\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2025\"><p>Pour obtenir de l&rsquo;aide, veuillez contacter le support technique FedEx au <a style=\"text-decoration: underline;\" href=\"tel: 1-877-339-2774\">1-877-339-2774<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2026\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2026\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Que faire si j'ai d\u00e9j\u00e0 une r\u00e9duction sur mon compte FedEx ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2026\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2026\"><p>Une seule r\u00e9duction peut \u00eatre active sur votre compte FedEx \u00e0 la fois. L&rsquo;application de la r\u00e9duction CJA annulera toutes les r\u00e9ductions pr\u00e9c\u00e9dentes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2027\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2027\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je faire une r\u00e9clamation au titre de la garantie de remboursement FedEx\u00a0?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2027\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2027\"><p>En raison des remises importantes de FedEx offertes avec votre adh\u00e9sion CJA, les transactions trait\u00e9es \u00e0 nos tarifs r\u00e9duits ne sont pas \u00e9ligibles au remboursement dans le cadre de la garantie de remboursement de FedEx.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h5 id=\"elementor-tab-title-2028\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2028\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M24 10V38M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"48\" viewBox=\"0 0 48 48\" fill=\"none\"><path d=\"M10 24H38\" stroke=\"#1E1E1E\" stroke-width=\"4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Qu'est-ce que la valeur d\u00e9clar\u00e9e ?<\/a>\n\t\t\t\t\t<\/h5>\n\t\t\t\t\t<div id=\"elementor-tab-content-2028\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2028\"><p>La valeur d\u00e9clar\u00e9e d&rsquo;un colis repr\u00e9sente la responsabilit\u00e9 maximale de FedEx concernant son exp\u00e9dition, y compris, mais sans s&rsquo;y limiter, toute perte, tout dommage, tout retard ou toute erreur de livraison li\u00e9s \u00e0 cet envoi. En tant qu&rsquo;exp\u00e9diteur, il vous incombe de prouver tout dommage r\u00e9el. Vous assumez l&rsquo;exposition et le risque de perte exc\u00e9dant la valeur d\u00e9clar\u00e9e.<\/p><p>Le montant que vous payez pour d\u00e9clarer une valeur d\u00e9pend du ou des articles que vous exp\u00e9diez (valeur totale) et du type d&rsquo;exp\u00e9dition choisi (service FedEx Express\u00ae, FedEx Ground\u00ae ou FedEx Freight\u00ae).<\/p><p>Les tarifs de valeur d\u00e9clar\u00e9e sont progressifs et d\u00e9pendent du montant que vous d\u00e9clarez. Les premiers 100 $ de valeur de votre envoi sont inclus dans vos frais d&rsquo;exp\u00e9dition sans frais suppl\u00e9mentaires, dans le cadre de notre limite de responsabilit\u00e9 standard de 100 $. Vos frais de valeur d\u00e9clar\u00e9e refl\u00e8tent tout montant exc\u00e9dant ces 100 $. Les envois contenant des articles de valeur extraordinaire sont limit\u00e9s \u00e0 une valeur d\u00e9clar\u00e9e maximale pour le transport de 1 000 $.<\/p><p>Le paiement de la valeur d\u00e9clar\u00e9e est d\u00fb au moment o\u00f9 vous cr\u00e9ez votre envoi et payez vos frais d&rsquo;exp\u00e9dition.<\/p><p>Pour plus de d\u00e9tails, cliquez ICI.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-231d7af elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"231d7af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVous avez une question qui n&rsquo;est pas abord\u00e9e ci-dessous\u00a0? Contactez votre coordonnatrice des adh\u00e9sions CJA, Alanna, au <a style=\"background-color: rgba(242, 240, 235, 0.4); text-decoration-line: underline;\" href=\"tel: 1-416-368-7616\">1-416-368-7616<\/a> poste 225 ou \u00e0 <a style=\"background-color: rgba(242, 240, 235, 0.4); text-decoration-line: underline; word-break: break-all;\" href=\"mailto:alanna@canadianjewellers.com\">alanna@canadianjewellers.com<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FedEx \u00c9conomisez sur chaque colis que vous envoyez avec FedEx Faites des \u00e9conomies sur tous vos envois avec FedEx. Les membres de la CJA b\u00e9n\u00e9ficient de r\u00e9ductions allant jusqu&rsquo;\u00e0 70 % sur les tarifs d&rsquo;exp\u00e9dition nationaux et jusqu&rsquo;\u00e0 80 % sur les tarifs d&rsquo;exp\u00e9dition internationaux. Contactez le bureau de la CJA pour commencer \u00e0 \u00e9conomiser [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-15256","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/comments?post=15256"}],"version-history":[{"count":19,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15256\/revisions"}],"predecessor-version":[{"id":24042,"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/pages\/15256\/revisions\/24042"}],"wp:attachment":[{"href":"https:\/\/canadianjewellers.com\/fr\/wp-json\/wp\/v2\/media?parent=15256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}